Cancellation policy for Summer and Autumn 2020

 

Requested deposit 7 days before arrival : 30%

For summer 2020 you can cancel free of charge up to 7 days before arrival.
For existing reservations, we offer to change the date of your stay or cancel free of charge up to 7 days before arrival.
If you cancel 7 days before arrival, you will lose the requested deposit of 30%.

 

 

 

Cancellation policy for Winter 2020/21

 

Requested deposit 25 days before arrival : 30%

For Winter 2020/21 you can cancel free of charge up to 25 days before arrival.
For existing reservations, we offer to change the date of your stay or cancel free of charge up to 25 days before arrival.
If you cancel 25 days before arrival, you will lose the requested deposit of 30%.
In case of covid infection or related travel restrictions, the deposit paid will be refunded or credited for a future holiday.

 

 

 

Travel Insurance


Please do not forget to think about taking out travel insurance. For more information, click here.
Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance. Click here to take your personal insurance.