Booking conditions

 

A deposit of 30% of the total price is requested at the time of booking.

Cancellation of the reservation is free of charge up to 60 days before arrival.
For cancellations made 60 or less days prior to arrival or no show, the following penalties will apply:

up to 60 days before arrival free of charge
from 60 to 0 days before arrival 30% of total price

Travel Insurance

What is insured?
Trip cancellation and trip interruption insurance

  • If a trip has not been commenced or the trip is interrupted.
    The following are insured events (non-exhaustive list):
  • unexpected serious illness
  • serious physical injury caused by an accident
  • death
  • pregnancy and pregnancy complications
  • significant property damage to one of your residences as a result of natural events, fire, burst water pipes or a criminal act
  • If you cannot commence your trip, we will reimburse the cancellation costs you owe under the travel contract up to the insured trip price.
  • If a trip has been cancelled, we pay the unused travel services up to the amount of the insured journey costs.

    Search and rescue

  • In the event of an accident, distress at sea or in mountains, we refund the search and rescue costs up to € 7.500,-

    For more informations pelase click HERE

Calculate your insurance

 

 

Guest Pass

Upon completion of the accommodation contract, the Val Gardena Guest Pass (consequently Guest Pass) will be issued to the guest, which according to the decision of the South Tyrolean regional government No. 732/2022, is valid for the entire duration of their stay as well as from 0:00 on the day of arrival unto 24:00 on the day of departure.

The Guest Pass includes the use of all public transport within the “südtirolmobil” network area as well as additional services, which vary depending on the tourism organization. Detailed information can be found at: suedtirol-guestpass.info

The sole entity carrying the Guest Pass in South Tyrol is the Mobilitätskonsortium, appointed as the unified coordination point in accordance with the abovedecision of the South Tyrolean regional government by the Provincial Association of Tourism Organizations of South Tyrol on November 16, 2022.The details of the additional services associated with the Guest Pass and the conditions of use ofthe Guest Pass are communicated by the third party responsible for issuing and managing the Guest Pass. Detailed information is available at: suedtirol-guestpass.info